Welcome to Barnes-Open!
Written by Steve Barnes   
At Barnes-Open, we give you the following guarantee: award_rosette.jpg

  1. we will LISTEN to you so we understand why you want our assistance and what you want to do
  2. we will ADD VALUE and give advice
  3. we will FOLLOW THROUGH, producing what we promise to

We want you to have peace of mind.

See what our customers say... 

skill              experience              maturity
 Barnes-Open has a strong business process improvement discipline
business growth is aided by organisational and requirements modeling, business analysis and processs improvement

 

 

Our job is to help you succeed. We do this by:

We can EMPOWER you to work effectively and efficiently using a powerful web-application platform comprising:

  • Content Managed WEB SITE (CMS)
  • CRM (Customer Relationship Management)
  • MARKETING LIST Management
 
 CRM is Customer Relationship Management. We have used Sugar CRM, vTiger and more

Call on Barnes-Open for help. Steve Barnes has the skills, experience and maturity you need to get the right results. Call Steve today on 0423 311 839 for an obligation free quote. It might be the best business decision you have ever made!.

Barnes-Open is based at Manly, near Brisbane, Queensland, and services the greater Brisbane area, as well as occasional interstate and overseas assignments. Would you like a one page summary of Barnes-Open to share? Down load our color flyer here.

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What's 'Hot' in CRM Applications in 2008
Written by Steve Barnes   

According to Gartner Group , The CRM applications generating the most interest in 2008 are more-collaborative and analytical CRM, rather than traditional, operational CRM. They're often implemented as enhancements to established, operational CRM implementations, and almost always to support business growth.

Businesses are recognising their customers, capturing and managing customer information; and analysing and using that information to their benefit. 

Read more...
 
Customer Care
Written by Steve Barnes   

Steve wants to know and care for Barnes-Open customers. To this end:

  • we have a "Contact Us" facility, including Steve's mobile phone number
  • we have Business Briefs to help you gain important understanding of various subjects
  • we are happy to answer brief questions, and Steve is available for short consulting sessions to help mentor your business
  • we have online payments using PayPal
  • as of January 2008 we have an online ticket system for registered users to help customers get to us quickly and easily with support questions or issues. We are notified even when consulting of a new ticket, and are able to respond appropriately as soon as possible.
  • We have trank projects carefully, including:
    • tasks
    • deadlines
    • responsibilities
    • percentage complete
Please register for Business Briefs and Consulting Payments. You'll have the opportuinity to tell us a bit about yourself as you do.

Barnes-Open - we're here to help!

 
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Call on Barnes-Open for help. Call Steve on 0423 311 839, he has the skills you need.

Creative Commons License All works by Barnes-Open are licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 Unported License.
 

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